In the shocking clip, recorded by a fellow commuter earlier this month, a woman tells the driver he is 'little and pathetic' after he accidentally closed the rear door as she was trying to get on the bus with her two children. Standing next to the driver's seat she shouts at him 'just drive the bus, this creepy little pathetic job you have'. 'You have not achieved anything in your life. You have no credentials' she adds. 'No qualifications, no academics, no nothing. I know about you.' The driver cannot be heard in the clip but appears to remain calm as the woman becomes increasingly angry.