As part of standard compliance regulations, Pinnacle are required to ensure that we have valid proof of identification and residency from all players. Regular checks are conducted on accounts where this information is outstanding. Your account has been identified as having incorrect, outstanding or expired information.
Evidence of identity must include your full name, residential address and date of birth.
Any of the following government issued documents may be used to verify your name and date of birth as they appear in your registered Pinnacle account.
Passport Driver’s license National ID card
We will be able to accept any of the following documents as proof of residential address:
Utility / Telephone bill Medical bill Bank Statement Medical Insurance Property receipt Lease / Rental agreement Government documentation