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Dear Mr. Takenaka,
Thank you for your Email providing the screenshot of the issue you are experiencing.
We have been made aware of a number of customers from Japan who have been experiencing similar issues.
We now believe that this is resolved.
As such, could you please attempt to access www.bet365.com again, and attempt to log in?
We would be grateful if you could then reply to this Email to let us know if your issue has been resolved, or if you require any further assistance.
If you would prefer to troubleshoot the issue via the telephone, please include a contact number and convenient time for us to call in your reply.
Alternatively you can contact our Customer Services Team via Live Chat, Web Message, Email, call us on +800 12 365 365 or alternatively on +44 1782 684 757 and ask to be transferred to the Customer Technical Support Team.